Terms of service
📄 Terms & Conditions – Shahida Store
Welcome to Shahida Store. These Terms & Conditions govern your use of our website and the purchase of products from our online store.
By accessing our website or placing an order, you agree to these terms in full. If you do not agree, please do not use our services.
Payment Terms
- Full payment is required to confirm your order.
- Orders will only be processed after successful payment confirmation.
- Cash on Delivery (COD) is available for eligible orders.
- Orders with incomplete, failed, or pending payments will not be processed or reserved.
- Customers are responsible for providing accurate payment and delivery information. Any delays or issues caused by incorrect information provided by the customer will be the customer's responsibility.
- COD orders are subject to availability and confirmation. Customers must provide accurate contact and delivery details to ensure successful delivery.
1. 🏢 About Us
Shahida Store is a legally licensed e-commerce business based in Ajman, United Arab Emirates, specializing in abayas, mukhawars, and sheilas.
We operate online and serve customers across the UAE and GCC countries, and we are planning to expand to international markets soon.
2. 🛍️ Products & Orders
- We sell fashion products including abayas, mukhawars, and sheilas.
- Product images are for reference; slight variations in color, design, or fabric may occur.
- We reserve the right to refuse or cancel any order if necessary (including pricing errors or stock issues).
3. 📦 Delivery Coverage
We currently deliver to:
- United Arab Emirates (UAE)
- GCC countries (including Saudi Arabia, Oman, Kuwait, Bahrain, Qatar)
International shipping will be introduced in the future.
Delivery timelines may vary depending on location, customs clearance, and courier availability.
4. 💳 Pricing & Payments
- All prices are listed in AED (United Arab Emirates Dirham), unless stated otherwise.
- Payment must be completed at the time of order placement unless Cash on Delivery is available.
- We reserve the right to update prices at any time without prior notice.
5. 🚚 Shipping Policy
- Orders are processed within standard business timelines after confirmation.
- Delivery times vary depending on location within UAE or GCC.
- We are not responsible for delays caused by courier companies, customs, or unforeseen circumstances.
6. 🔄 Returns & Refunds
Please refer to our separate Refund & Return Policy page for complete details.
7. 📦 Bulk Orders
We allow bulk purchases (typically 20–25 pieces per item depending on availability).
- Bulk orders may require advance confirmation and payment
- Discounts may be provided based on quantity
- Bulk orders may have restricted return options unless there is a defect or error
8. ⚠️ Product Availability
All products are subject to availability. We reserve the right to:
- Limit quantities per order
- Discontinue any product at any time
- Cancel orders if stock is unavailable
9. 🧾 Intellectual Property
All content on this website, including images, logos, and product designs, belongs to Shahida Store and may not be copied, reused, or reproduced without permission.
10. 🔐 User Responsibilities
By using our website, you agree:
- To provide accurate personal and delivery information
- Not to misuse the website for fraudulent activity
- Not to copy or resell our content without permission
11. 🌍 Future International Expansion
Shahida Store currently operates in UAE and GCC, and we plan to expand to international shipping in the near future. Updated terms will be published when global shipping begins.
12. 📞 Contact Us
If you have any questions about these Terms & Conditions:
Shahida Store
Ajman, United Arab Emirates
📧 Email: info@shahidastore.com
📱 Mobile: +971582825101
📱 WhatsApp: +971582825101
⚖️ Final Note
By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.